Effective Date: 02-09-2025
Welcome to Roots! These Terms and Conditions (“Terms”) govern your use of our website https://www.rootsapp.co (“Website”) and related services (“Services”). By accessing or using our Website or Services, you agree to comply with and be bound by these Terms. Please read them carefully before using our Services.
Eligibility
- You must be at least 18 years old to use our Services.
- By using the Website, you represent that you have the legal capacity to enter into these Terms.
- If you are using the Services on behalf of a business or organization, you represent that you are authorized to bind that entity to these Terms.
Account Registration
- To access certain features, you may be required to create an account.
- You agree to provide accurate, complete, and up-to-date information when registering.
- You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
- Roots reserves the right to suspend or terminate accounts for any violation of these Terms.
Use of Services
You agree not to:
- Use the Services for any unlawful, fraudulent, or harmful purposes.
- Interfere with or disrupt the Website, servers, or networks.
- Attempt to gain unauthorized access to any portion of the Website.
- Misuse the platform to harass, defraud, or harm other users or stylists.
Services and Appointments
- Roots provides a platform to connect users with stylists and related services.
- We do not guarantee the availability, quality, or outcome of services provided by third-party stylists.
- Any arrangements made between you and a stylist are solely your responsibility.
Payments and Refunds
- If payments are required for bookings, fees will be displayed before confirming a transaction.
- All payments must be made through the authorized payment methods provided.
- Refunds and cancellations are subject to our policy (as displayed during booking).
Intellectual Property
- All content on the Website, including text, graphics, logos, and software, is the property of Roots and protected by copyright and trademark laws.
- You are granted a limited, non-exclusive, non-transferable license to use the Services for personal use only.
- You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
Third-Party Services
- Our Website may integrate with third-party services (e.g., maps, payment processors, or communication tools).
- Roots is not responsible for the availability, accuracy, or practices of third-party services.
- Your use of third-party services may be subject to their own terms and policies.
Limitation of Liability
- Roots provides the Services “as is” and does not guarantee uninterrupted or error-free use.
- To the maximum extent permitted by law, Roots shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services.
- Our liability, if any, shall be limited to the amount you paid (if any) for accessing the Services.
Indemnification
You agree to indemnify and hold Roots, its affiliates, employees, and partners harmless from any claims, damages, or expenses arising from:
- Your use of the Services.
- Your violation of these Terms.
- Your interaction with stylists or third parties through the platform.
Termination
- Roots may suspend or terminate your account at any time if you violate these Terms or engage in harmful activity.
- Upon termination, your right to use the Services will immediately end.
Changes to Terms
- Roots may update these Terms from time to time.
- The updated Terms will be posted on this page with a revised effective date.
- Continued use of the Services after updates means you accept the revised Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of Kansas, United States, without regard to conflict of law principles.
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